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    Subscriber Trouble Report Letter                 Bulletin #901  04/10/03  
    Copyright (C) 2003, Central One                     All rights reserved.  
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    The following letter is to be sent to any dealer, new or existing, that
elects not to receive subscriber trouble reports.  A dated copy of the
letter shall be placed in the dealer's contract folder in the administration
office.

Dear Dealer:

    You have elected not to receive daily subscriber trouble reports from 
Central One. These very important reports keep you apprised of the status of
your subscriber accounts on subjects such as fail to test, fail to restore,
excessive signaling, excessive dispatches, bad or missing information in 
the database and more. There is no alternative way for you to be informed
about many of the issues reported.

    Central One strongly suggests that you contact the data entry department
to arrange for the resumption of this report by fax, email or internet access
as soon as possible.