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    Runaway Account Procedure                         Bulletin 1020 10/06/98  
    Copyright (C) 1998, Coastal Security Systems, Inc.  All rights reserved.  
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    Runaway accounts are defined as those sending a continuous flow of signals.
The central station computer recognizes a runaway when 30 signals (other than
employee test signals logged by the fax back or alert message system) have been
received from the same account, with less than 30 minutes between each signal.
When an account goes 30 minutes without a signal, it is no longer a runaway,
though it can become one again by sending the required number of signals.

    When a runaway is detected an alarm is produced causing the central station
operator to notify the dealer.  The dealer should respond immediately since the
runaway could busy the receiver line and prevent valid alarms from being
received at the central station.  If the premises are unoccupied and no call
out can be reached, it is usually possible to stop the runaway by shorting the
telephone line at the network interface or protector with a jumper wire.  This
jumper can be easily removed after access to the premises has been gained and
the communicator has been fixed.

    After a runaway has been detected, the central station computer will
automatically log all signals so the central station operators will not be
required to handle them.  The account will remain completely out of service
until it goes thirty minutes without a signal or until an employee test signal
is received and logged by the fax back or alert message system.

    Central station operators will notify dealers of runaway accounts using
the dealer's emergency service calling list.  If no list exists, any telephone
number on file may be used.  If the runaway uses a telephone line owned by
the central station which serves more than one dealer and the dealer cannot
be notified or does not agree to immediately respond, the central station
may send its own technician to disable the runaway.