-------------------------------------------------------------------------- Emailing Signals to Subscribers and Guards Bulletin #2011 09/16/02 Copyright (C) 1992-2003, Central One All Rights Reserved -------------------------------------------------------------------------- Alarm signals can be emailed to dealers, subscribers and guards or other interests such as centralized security offices. _____________________ Email to Dealer Each signal in the database has an "Email Dealer (Y/N)?" field. Placing "Y" for yes in this field causes the signal, when received, to be immediately emailed to the dealer at the address on file in the dealer database record. _____________________ Email to Subscriber An email address may be placed in any of the four special instruction fields in a subscriber's record. Signals that match the constraints of the special instruction will be emailed to the address. You may specify these constraints by alarm types or alarm types with zone numbers and/or by area numbers. Here is a typical entry: Instruction: 8105551234@messaging.nextel.com Temporary from: 00/00/00 Through: 00/00/00 Cancel alarm? N Applicable area(s): 1? Y 2? Y 3? Y 4? Y 5? Y 6? Y 7? Y 8? Y Applicable alarm type(s): FIR PAN BUR OPN CLO TBL _____________________ Information Format Emails that are sent to the dealer or subscriber using the methods above are in the following format: Account: 1234567 Subscriber: Fred and Wilma Flintstone Rcvd: BUR-AUD Area: 1 Zone: 5 rear sliding glass doors If the signal required operator action there will be a follow-up email at the time the event is completed by the operator. The completion email is in the following format: Signals received: Wednesday, Augut 13, 2003 15:40:58 0897150 Fred and Wilma Flintstone 131 BUR-AUD Area: 1 Zone: 00005 101-555-1234 operator handled rear sliding glass doors 16:41:14 Opr: 77 Cancelled Fred/cw 08/13/03 16:41 Opr: 77 Complete: _____________________ Email to Guardhouses If a group of accounts, such as a gated community, needs to have alarm traffic transmitted to stationary or roving guards you must obtain a separate dealer number for the group to enable emailing. The central station can designate an email address to receive all alarm signals for the group. Only the following alarm types are emailed: AMB ambush BUR burglary FIR fire HUP hold-up LTC late to close LTO late to open MED medical emg PAN panic SUP supervisory TAM tamper TEM temperature A signal is NOT emailed if cancelled by a schedule, an employee test, if the account is inactive, on bookkeeping hold, on subscriber test, or if the account is in runaway status. Guardhouse email is in the following format: Subject: Alarm Report BUR-AUD ALARM Zone: 1 front door Area: 2 guest house in rear Subscriber: Fred and Betty Flintstone Account Number: 1014321 Address: Bldg 4, Apt 701, 2203 SW 14 Avenue, Shady Pines, AL 33220 Main Phone: 101-555-8424 Alt. Phone: 101-555-6822 his cell phone Permit: 03-54321 Directions: X-Street SW 20 Street Instructions: beware of dog There is no follow-up email when the event is completed by an operator.