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    Remote Access Data Entry via InterNet             Bulletin 3005 06/22/01  
    Copyright (C) 1999, Coastal Security Systems, Inc.  All rights reserved.  
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    Central One dealers may perform data entry via InterNet remote access.
Before making changes to the database be sure to read the "BASIC DATA ENTRY
FOR DEALERS" manual.  This manual is typically provided to the dealer at the
time the first read/write internet access password is established.  For
changes and modifications to existing accounts please read bulletin 3000.
This bulletin addresses the creation of new accounts.

    The safest and simplest way to put on new accounts involves using alarm
control panels that transmit signals in the Ademco Contact ID (also called
Point ID) format. The central station computer database is complex and requires
the assistance of the central one data entry staff before signal definitions or
open/close schedules are entered by the dealer. If contact id cannot be used
but panels can be installed using a standardized signaling pattern then the
data entry department can set up a template account for standard signals.  The
dealer can easily add new accounts via remote access that simply refer to the
template.

    The training of dealers by central station data entry personnel is done on
a customized basis depending upon what the dealer wants to be able to do.  If
the dealer merely wants to change phone numbers and contact lists (simple,
intuitive changes) the best method is for the trainer to walk the dealer
through the process over the telephone.  If the dealer wishes to make complex
changes involving the set up of custom procedures for various signals received
then the dealer should come to the central station facility for training. It
is important for the dealer not to make changes to the database without
adequate training.

    Be sure to download our training manuals and to check for periodic updates.
From our home page www.centralone.com click dealer access then download the
manual of your choice.