Compare our Alarm Monitoring Services to Other Central Stations
 

Service Central One Competition
Free voice 800 line that you can take over if you ever move your accounts. Yes (answered in your name if you have 300 accounts or more) ?
"Business friendly" central station operators with customer service training that know how to make you look good. Yes ?
Free after hours answering service using live operators. Yes for dealers with more than 300 accounts ?
Comprehensive daily reports on activity and exceptions delivered by web, email or fax. Yes not in two concise, easy to read reports
Your own 800 or local receiver line that you can take over if you ever move your accounts. Yes ?
Touch tone telephone interface for technicians to test accounts and verify signals were received. Yes maybe but not always
user friendly
Access your customer information and alarm history from your internet enabled cell phone whether Nextel, Blackberry, Nokia or any other popular make and model. Yes ?
Access all customer and company information and history via internet in real time and make real time changes to any customer account? Yes, just like you were sitting at a computer inside the central station. ?
Customers may access account information and alarm history via internet and test their system without operator assistance. Yes ?
Any or all signals text messaged to cell phones or emailed to any address (customer or dealer) instantly when received. Yes ?
Create new accounts and put them on line via internet 24 hours, seven days for immediate monitoring. Yes ?
SIA certified central station operators. Yes ?
Supervisors available 24 hours, 7 days who can make decisions and get things done. Yes Beware of central stations that merely have senior operators with very limited authority.
Special formats such as Uplink, AlarmNet, ITI, two-way voice, internet monitoring, video alarm verification and video monitoring. Yes ?
Caller ID on every digital alarm signal that appears in the history and is available via internet access. Yes ?
XML web service technology that lets you integrate impressive central station features into your own web site on a remote server. Yes ?
Underwriters Laboratories listed for fire and burglary. Yes ?
Low prices with no hidden charges. Yes, Central One is dedicated to charging only for the services that you can bill to your customers. ?
Discounts on alarm equipment from leading distributors nation wide. Yes ?
Close cooperation with a variety of dealer funding companies offering you freedom of choice. Yes ?
Redundancy in computers, phone lines, and power generation. Yes Probably but don't forget to ask.
Proprietary software with in house programmers that can implement the features you need quickly, effectively and without additional cost to you. Yes ?