Download File Retrieval Program

    In the mid 1980's Central One introduced its Central Station File Manager (CSFM) software.  This software allows the dealer to maintain his own copy of subscriber information and alarm history on his own computer or office network.  The database and history is updated daily by a download from Central One.  In the past the download was accomplished by modem file transfer.  Today the internet is used to move download files.

    The GETFILES installation program can be downloaded by clicking here.  A window will ask if you wish to save or open the file.  Choose open.  The installation wizard will first check to see if your windows operating system has the Microsoft Dot Net Framework installed.  Newer versions of windows have it and older ones don't.  If your operating system does not have the Framework you will be directed to a link so that you can download and install the Framework directly from Microsoft.  Then you may start the GETFILES installation wizard again.

    Once you have the Framework and begin to install GETFILES you will be asked for the directory where to install it.  Make sure you select the same directory where the CSFM program is presently located.  Usually this is C:\CSFM but it may be different on your system.

    When the installation is complete you must modify the file called CS.BAT which is located in the CSFM directory.  Use notepad or your favorite editor to open CS.BAT and find the line that reads like this one (The telephone number will be the one you use to call our modem.  "123" will be your dealer number.  "PASSWORD" will be your password):

SET BBSMODEM=18005551212 /L:123PASSWORD

Delete the telephone number and the /L:.  Put a space between the dealer number and the password.  The new line should look like this:

SET BBSMODEM=123 PASSWORD

Save the CS.BAT file and you are all set.

    Once you have completed these steps you should be able to retrieve your download files by starting the CSFM program (using CS.BAT) and selecting F5 from the main menu.  If you are using dial up internet access your connection should be established before you select the F5 menu option.

Troubleshooting:

Problem Solution
F5 does not launch GETFILES.  Appears to do nothing. Make sure you are running CS.BAT and not CSFM.EXE.  Check your shortcut to be sure that the working directory is the CSFM directory.
Files are downloaded but database is not updated. The program PKUNZIP.EXE must reside in the CSFM directory.  Central One database must use "zip files" option.
Cannot download an exe file. Download the zip at www.centralone.com/getfiles.zip and extract manually.  Run setup.exe which is one of the extracted files.
When I run CSFM and hit F5 I get "waiting for call". Download the latest version of CSFM.  You may download the the EXE file directly to your csfm folder or, if your security settings don't allow exe you may download csfm.zip.
I get a (long-winded) permission error when I use the getfiles program. This only happens on networks.  Your share permissions either do not allow the execution of getfiles.exe from the network drive or they do not allow the getfiles.exe program to create the download file on the network drive.  Here is a work-around:
  1. Create a folder on your local computer (we recommend c:\csfmjr).
  2. Copy getfiles.exe to the local folder.
  3. Create a batch file in the local folder with the following lines:

    c:
    cd \csfmjr
    del upd*.dwn
    getfiles 123 password
    copy upd*.dwn f:\csfm
    f:
    cd \csfm
    csfm f5

    (substitute your dealer number for 123, your password for "password", your network csfm folder path for "f:\csfm", "f:", and "\csfm")
     

  4. Run this batch file to collect your daily files.  Run CSFM.EXE to access account information (cs.bat is no longer required).