The Future of
What if you could have access –in the palm of your hand - to customer information and alarm history and be able to put accounts on test and view signals live as they are received at the central station? What if it only cost about $10.00 per month more than you already pay for a cellular phone? It may surprise you to know that these features are already available at Central One.
Central One – The Strongest Link in Security Monitoring
Central One maintains its leadership in security monitoring
technology by announcing support for mobile internet devices carried by alarm
installing dealers and their technicians. Three web pages will be added
featuring support for web enabled phones, Blackberry and other hand held
devices.
The first two web sites are available for use at this time:
www.centralone.com/techinqy
permits technician inquiries. Simply log in and submit an account number
to display the subscriber’s name, main and alternate phone numbers, last signal
date, panel type, address, directions and some account attributes on your
mobile device. Only employees and
technicians with “full menu access” can use this feature. If you don’t know the account number simply
enter a name and a list of matching subscribers with account numbers will
appear. You can even speed dial the
subscriber’s main telephone number by pressing the soft key labeled “dial” on
your phone. Account attributes include
the panel type and whether the account is inactive, UL, or NFPA.
www.centralone.com/techhist
permits alarm history display. Simply log in and submit an account number
to display a limited (twenty signals or the past ten days) alarm signal history
on your mobile device.
The login sequence for the mobile web will be the familiar
FaxBack login sequence of dealer number, employee number and pin. These
three fields may be separated by an asterisk or (if your mobile device makes
only digits available) you may enter ddddeepppp where dddd is your four digit
dealer number, ee is your two digit employee number and pppp is your four digit
pin.
For example, to log in as dealer 100, employee 8, pin 0132
you may enter either “100*8*0132” or “0100080132”.
Nextel (and possibly other) cell phones display the login
prompt and immediately go to the “alpha” mode where the numbers that you press
create letters instead of digits. This
is fine because the web site knows how to translate each letter to the
appropriate number for login validation.
For example, if your login should look like “0123089555” it would be
acceptable to log in with 01ad0twjjj”.
The web site simply saves you the step of switching from “alpha” to
“num” mode before entering your login.
If you wish you may bookmark the web site and store your
login in the URL as follows:
www.centralone.com/techinqy?login=100*8*132
Storing your login does pose a manageable security
risk. You must keep track of your cell
phone or mobile web device at all times and change or delete your pin if it
goes missing.
The third site will be available soon. This site will
permit you to clock in and out of accounts and view the signals that were
received while the account was on test. It is complementary to the FaxBack system.
In fact, it is interchangeable so you can put an account on test with a mobile
web device and take it off with fax back and vice versa. The login
sequence will be the same as the first two sites, above. Employee
activity reports will include mobile web transactions the same as FaxBack
transactions.
All three of the new web sites will function nicely on
standard browsers even though they were designed with the mobile device in
mind.
Please let us know what technology you would like to hold in the palm of your hand. Central One values input from its dealers so send an email to let us know exactly what you would like to see.
If you are using the Motorola I90c Nextel phone, click here for a complete step by step walk through of the set up and usage of these sites.