News Items From 2005
News Items From 2005
2/21/2005 Server Maintenance Tonight
The Citrix terminal server and dealer access web pages will be taken off line for about ninety minutes tonight at 10:00 p.m. Eastern time for server maintenance. There will be no interruption of monitoring service. During the maintenance logins to the dealer web site will fail.
12/21/2005 Citrix Terminal To Go Offline for Maintenance
The Citrix Remote Terminal will be taken offline for maintenance today at 5:30 p.m. ET. The server will be operational again tomorrow morning. The web site will remain up and you may view subscriber data and history. You will not be able to make changes until the procedure is completed.
12/20/2005 Devcon Acquires Coastal Security Company
DEERFIELD BEACH, Fl, November 10, 2005 —Devcon International Corp. (NASDAQ: DEVC) announces that Devcon Security Holdings, Inc., a wholly-owned subsidiary, has acquired all of the outstanding capital stock of Coastal Security Company ("Coastal"), a leading provider of electronic security services, in a cash for stock transaction valued at approximately $50.4 million. Details.
10/3/2005 Central One to Install New Web Server
Central One will be installing a new web server at 10:00 a.m. on Wednesday, October 5, 2005. We expect to do this with no down time and no change in addressing or protocols. Our new server is very fast sporting two processors, Windows 2003 server, four gigabytes of RAM and a RAID level 5 disk array for system files and static web pages.
9/28/2005 Central One Expands Two-Way Voice Facility
Central One has expanded its two-way voice monitoring capabilities. Until now all two-way voice was done on FBI CP-220 receivers. We are now converting to the Osborne Hoffman 2000 and quadrupling the number of lines available for two-way voice. An automated testing system is being developed that will use voice recognition technology to handle technician field tests. When a two-way voice system is placed on test via FaxBack or the internet the voice response unit will connect on all signals and conduct a voice test.
9/16/2005 Central Station Phone System Scheduled Upgrade
Central One will be applying an upgrade to the telephone system at 3:00 a.m. on Sunday 9/18/2005. The system will accept inbound calls but for a portion of the time the upgrade is in progress we will not know the name of the alarm company that was called. There will be no interruption of alarm signal monitoring or response. Inbound calls may fail between 3:00 a.m. and 4:30 a.m.
7/19/2005 Central Station Voice Recordings Now Available Online
Central One is now beta testing voice recordings online. There are two web pages that will make these recordings available. First, www.CentralOne.com/dealer/inbound.aspx allows dealers who have their own voice lines to hear recordings of all of the calls received at Central One on their line. Second, the detail screen for an alarm signal will show the outbound calls made by Central One operators.
Before you can play the recordings you must first download the Bravo Player. Choose "Open" or "Run" at the prompt and accept all of the defaults.
Once the Bravo Player is installed you may click the "Play" link next to any telephone call. A prompt will appear. Click "Open" or "Run" to hear the call or click "Save" to save the file to your local disk drive.
There are a few limitations to this new software feature. First it is not possible to follow a call after it has been transferred. Second, it is not possible to play police or other dispatches. Only verify calls and callout notifications are included. Calls that are not available online will still be available by speaking to a Central One supervisor.
While we are beta testing please do not report technical problems to the central station operators or supervisors. Please email any problems, comments or suggestions to webmaster@centralone.com.
7/5/2005 Busy Signals on Local Receiver Lines Addressed
Central One's local receiver lines have been served well by a Paetec T-1 circuit offering a shared bank of 23 lines. We have grown to the point where 23 lines is not enough and have added an additional T-1 to handle the roll-over. This gives us a single bank of 46 lines which is more than enough to assure that there will be no busy signals on receiver calls. Unfortunately, the lines are not rolling over properly from one T-1 to the next. Busy signals are being encountered at busy times such as open/close times. We are working with our vendor, Paetec, but they are not doing a good job of solving the problem. We are therefore working will Bellsouth to take over the service. The race is on. If Paetec manages to solve the problem before we sign a deal with Bellsouth then things will be back to normal. If not, Bellsouth will provide the solution. We apologize for the inconvenience that this situation has caused and we will not rest until it is resolved. (Situation was resolved on 7/6/2005 by splitting traffic between the two circuits instead of using a rollover configuration.)
4/4/2005 Technical Trouble with Dealer Access Web Server - Problem Solved
We have been experiencing technical problems with file access using our standard web browser. The problems have now been solved. The Citrix terminal access was not affected.